return
procedure
Thank you for your order in our online shop. Hopefully the products will soon be one of your favorite items. If you are still not satisfied with a product, please contact our customer support.
conditions
If a product was not on sale, you have the option of returning it at your own expense within 90 calendar days of the delivery date. The prerequisite for the return is that:
• the products are new and unused
• the product is in the undamaged original packaging
• the product is complete with all labels
• the product is in the undamaged original packaging
• the product is complete with all labels
Please send the parcel back insured with a parcel service of your choice to:
Studio Wetter GmbH
Mosaik-Berlin gGmbh operating facility in the center
Ifflandstrasse 12
10179 Berlin
Studio Wetter GmbH
Mosaik-Berlin gGmbh operating facility in the center
Ifflandstrasse 12
10179 Berlin
The goods will be reimbursed after your return has been received and processed. It can take 5-10 working days to process. Please keep the tracking number of the parcel service.
